Brand Narratives in the age of AI image of AI abstract art

Brand Narratives in the Age of AI

A report by Hotwire and the House of Beautiful Busines

Ultimate Convenience

AI makes life easier

Transhuman Lifestyle

Let’s push boundaries-let’s blaze paths ahead

Stability Anchors

Slow and steady wins the race

High-touch Human

Quality and connection are what count

How can brand leaders refine their narrative as we move toward a future shaped by AI?

AI is changing the way brands interact with their customers, how they use customer data, and design products and marketing assets alike. As we stand at this critical juncture, two major questions emerge: How should brand leaders navigate this new era? And what should they do with the narrative space that emerges beside it?


The Beautiful Future of AI and Brands

To engage in these questions, from both informed and imaginative viewpoints, we invited input from a wide range of experts at the forefront of AI—  journalists, cyber-psychologists, designers and brand leaders.
Their perspectives unravel the trends and narratives shaping the business landscape and societal perceptions.

The Brands in the Age of AI Matrix

In response to the evolving landscape, we developed a brand-new positioning framework:

The Brands in the Age of AI Matrix encapsulates the spectrum of brand value propositions. From efficiency-focused brands 
to experience-centric ones, this matrix identifies four distinct personas with different views and approaches to AI to help brand leaders determine their brand AI journey.


This piece of thought leadership highlights key themes and objectives brand leaders should reflect on as we move toward a radically tech-forward future.